CMAX

Collections Analyst

US-IL-Downers Grove
Req No.
2017-7906
Type
Direct Hire

Overview

Corcentric is seeking an experienced and self-starting Collections analyst to join our Credit and Collections team in our Downers Grove office.  This individual would be responsible for a large collections portfolio as well as handling customer requests and credit reviews.  Attention to detail, organization, and multi-tasking capabilities are vital in being able to succeed in this role.  If you are interested in joining a fast-paced, innovative company that offers a competitive salary, great benefits, and the ability to grow within an organization, we encourage you share your unique point-of-view and talents with us.

Responsibilities

  • Initiate collection calls to US and Canadian customers
  • Resolve client billing problems
  • Identify issues contributing to account delinquency
  • Review and monitor assigned accounts and all applicable collection reports
  • Provide timely follow up on payment arrangements and customer requests                        
  • Make recommendations to management regarding customers to be placed on hold or sent to collection
  • Research and resolve customer deductions and miscellaneous payments.            
  • Maintain and document communication with customers
  • Prepare reports for management
  • Review credit limits for new and existing accounts
  • Perform other tasks as assigned
  • Maintain and document communication with customers
  • Prepare reports for management
  • Review credit limits for new and existing accounts
  • Perform other tasks as assigned

Qualifications

  • 3-5 years of experience in a collections role in a commercial environment
  • College degree preferred
  • Able to analyze financial statements, credit reports, and other information for the establishment and/or review of credit lines
  • Proficient with Microsoft Excel at an Intermediate level or above (VLOOKUP, Pivot Tables, etc.)
  • Strong verbal and written communication skills

 

We offer an excellent salary, opportunity for growth, full benefits including health, dental, vision, 401(k), paid vacations and holidays.

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