CMAX

Collections Analyst

Job Locations US-IL-Downers Grove
Req No.
2018-8365
Type
Regular Full-Time

Overview

Corcentric is a leader in financial process automation, specializing in accounts payable automation and imaging, accounts payable outsourcing and AP workflow automation solutions. Thousands of companies rely on Corcentric to streamline their invoicing and payment processes and optimize working capital.

 

Corcentric maximizes ease of use and minimizes risk with a configurable, cloud-architected Software as a Service (SaaS) model that incorporates advanced imaging technology, best practice workflows, simple supplier connections, accounts payable business process outsourcing (BPO) and seamless ERP integration. We are dedicated to delivering multiple advantages to our clients, including upfront savings, centralized access, scalability, ease of use, rapid implementation, flexibility, and more. To learn more, visit www.corcentric.com.

Responsibilities

Corcentric is seeking an experienced and self-starting Collections analyst to join our Credit and Collections team in our Downers Grove office.  This individual would be responsible for a large collections portfolio as well as handling customer requests and credit reviews.  Attention to detail, organization, and multi-tasking capabilities are vital in being able to succeed in this role.  If you are interested in joining a fast-paced, innovative company that offers a competitive salary, great benefits, and the ability to grow within an organization, we encourage you share your unique point-of-view and talents with us.

 

Responsibilities:

  • Initiate collection calls to US and Canadian customers
  • Resolve client billing problems
  • Identify issues contributing to account delinquency
  • Review and monitor assigned accounts and all applicable collection reports
  • Provide timely follow up on payment arrangements and customer requests                        
  • Make recommendations to management regarding customers to be placed on hold or sent to collection
  • Research and resolve customer deductions and miscellaneous payments.            
  • Maintain and document communication with customers
  • Prepare reports for management
  • Review credit limits for new and existing accounts
  • Perform other tasks as assigned

Qualifications

  • 3-5 years of experience in a collections role in a commercial environment
  • College degree preferred

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